Terms of Service

1. Who we are and what this covers

In short: these terms cover the website, the store, your account, and the Gallery. A separate agreement covers the app you install.

360 Hextile is made by [ENTITY-NAME — set LEGAL_ENTITY_NAME], based in British Columbia, Canada. When these terms say "we" or "us", that is who they mean. When they say "you", they mean you — the person using the site or holding the account.

Three documents do three different jobs:

• These Terms of Service govern this website, the store, your account, and the Gallery.
• The End User Licence Agreement governs the software you install on your own computer. It is the only place the software licence is granted.
• The Privacy Policy describes what we do with data. It is a notice you acknowledge, not a contract you sign.

If you use the site or buy a licence, you accept these terms. If you don't accept them, don't use the site.

2. What you make is yours

In short: every image you generate belongs to you. We claim nothing, and we never train on your work.

As between you and us, all right, title and interest in the images you generate with 360 Hextile belong to you — including any rights we might otherwise hold in them. You can sell them, license them, publish them, or keep them private. You do not owe us credit.

Generation happens on your own GPU. Your prompts and your images stay on your machine unless you choose to publish them to the Gallery or attach them to a feedback report.

We never train any model on your work. Not your prompts, not your images, not your settings.

Two honest limits sit alongside that:

• We can't promise that an AI-generated image is original, copyrightable, or free of someone else's rights — nobody can. How you use what you generate is on you, including commercial use, and we are not liable for third-party intellectual-property claims arising from generated images.
• The AI models you generate with carry their own licences, and those follow the output. Some restrict particular uses. The in-app licence badge on each model and the attribution page tell you what each one allows.

The software itself — the code, the algorithms, the templates, the documentation, and our name and logo — stays ours. Your licence is permission to use it, not ownership of it.

3. Your account

In short: you need to be 18 or older, give us real details, and keep your password to yourself.

• You must be at least 18 years old to hold an account.
• Give accurate registration information, and keep your email address current — it is how we reach you about your licence and your purchase.
• Keep your password and your licence key to yourself. Sharing a licence key voids it.
• Tell us promptly if you think someone else got into your account.

You are responsible for what happens under your account.

4. The software licence

In short: one purchase, yours to keep. The licence terms live in the EULA, not here.

Buying 360 Hextile gives you a perpetual licence to the edition you bought — a one-time purchase, not a subscription. The grant itself, the machine-activation limits, and the restrictions are all set out in the End User Licence Agreement. There is exactly one licence grant, and that is where it lives.

• Every render pipeline, all post-processing, and Real-ESRGAN upscaling
• The custom template builder and multi-pass rendering
• Full output resolution, up to 16384 x 8192 pixels
• Two machine activations

Use it for personal or commercial projects, and make as much as you like.

5. Payment and pricing

In short: prices are in US dollars, Stripe handles the payment, and you can download the moment it clears.

• All prices are in US dollars.
• A licence is a one-time purchase. There is no subscription and no recurring charge.
• Payment is processed by Stripe. We never see or store your full card number.
• You get access to the download as soon as the payment succeeds.

Prices are exclusive of any applicable taxes. Where tax is owed, it is your responsibility unless we state otherwise at checkout.

6. Refunds

In short: 30 days, any reason, full refund.

Ask within 30 days of your purchase and we will refund it in full, for any reason. The details — how to ask, what happens to your licence afterwards, and how the beta offer works — are in the Refund & Beta Policy. That page is the full statement; this line is the summary.

7. Updates and support

In short: updates to 360 Hextile 1.x are free. A future major version might not be, and we'll tell you before that happens.

We ship free updates for as long as we're shipping 360 Hextile 1.x. A future major version may be a separate purchase — if that happens, we'll say so before it does.

Support runs by email and through the Discord community. We read everything, but we don't promise a response time.

8. The Gallery

In short: publishing to the Gallery lets us host and show your image the way you set it up. It does not let us put your work in our marketing.

The 360 Hextile Gallery at gallery.360hextile.com is a separate service from the software licence. Using it is optional; nothing you make reaches it unless you publish it.

8.1 The licence you give us

When you publish content to the Gallery, you grant us a non-exclusive, worldwide, royalty-free licence solely to host it, process it (thumbnails, resolution variants, CDN distribution), display it, and let viewers view or download it according to the settings you chose. That is the whole grant. It exists so the Gallery can serve your image; it is not a right to use your work for anything else.

The licence ends when you delete the content. Copies sitting in CDN caches expire on their own schedule shortly afterwards.

We do not use your Gallery images to advertise 360 Hextile. If we ever want to feature someone's work, we will ask at publish time and you will be able to say no.

8.2 What you're promising us

You confirm you have the rights to publish anything you upload, and that it follows the Community Guidelines.

8.3 Removing content

You can delete your own content at any time. We can remove content from the Gallery, and suspend Gallery access, when it breaks these terms or the Community Guidelines.

8.4 A Gallery ban never touches your software licence

If you are suspended or banned from the Gallery, your desktop licence is unaffected. You paid for the application and you keep the right to use it on your own machine. Only publishing to and interacting with the Gallery stops.

8.5 We host, we don't publish

360 Hextile is a platform, not a publisher of what users upload. Users are responsible for their own content. We don't pre-screen uploads, and we act on reports.

8.6 Indemnity

You agree to indemnify and hold harmless [ENTITY-NAME — set LEGAL_ENTITY_NAME] and its officers, employees, and agents against claims, damages, liabilities, costs, and reasonable legal fees arising from content you upload to the Gallery or from your breach of these terms.

9. Custom domains

In short: if you point your own domain at your Gallery profile, you need to actually control that domain.

• You confirm that you own or control any domain you connect, and that connecting it breaks no one else's rights.
• We can suspend a connected domain if it is used for abuse, or if a registrar, a court, or the law requires it.
• TLS certificates are issued on demand through a third-party certificate authority. We can't guarantee uninterrupted certificate issuance or renewal.

You can disconnect a custom domain at any time.

10. Copyright complaints

In short: if something of yours is on the Gallery without permission, tell us and we'll take it down.

Copyright takedown notices, counter-notices, and our repeat-infringer policy all live on one page: DMCA & Copyright. Send notices to the designated agent listed there.

11. Ending the agreement

In short: we can revoke a licence for fraud, refund abuse, or licence circumvention — and we are honest about what revoking actually does.

We may suspend your account or revoke your licence if you break these terms, commit fraud, abuse the refund policy, or try to circumvent licence validation.

Here is what a revoked licence actually means, stated plainly: you can no longer download the app, and you can no longer activate it on a new machine. An installed copy that never reconnects to the internet may keep running — we can't reach it, and we won't pretend otherwise. We ask you to uninstall it.

Images you already made stay yours.

12. Disclaimers and liability

In short: the software comes as-is, and if something goes badly wrong our liability is capped at what you paid.

THE SOFTWARE AND SERVICES ARE PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY IS CAPPED AT THE AMOUNT YOU PAID US.

In ordinary language: we don't promise the software is perfect or never fails, and we can't be held responsible for lost profits, lost data, or downtime. If we do owe you something, it can't exceed what you paid. Some places don't allow limits like these, and where that's true, these limits don't apply to you.

13. Governing law

In short: British Columbia law applies, and the consumer protections where you live still apply too.

These terms are governed by the laws of British Columbia and the applicable federal laws of Canada, and the courts of British Columbia have jurisdiction over any dispute. Nothing in these terms takes away any protection that the law where you live makes mandatory.

14. Changes to these terms

In short: material changes get emailed to you at least 14 days before they take effect.

We may update these terms. If a change is material, we will email account holders at least 14 days before the new version takes effect, and the full version history is on the Policy Changelog. Minor corrections — a typo, a broken link, a clearer sentence — are made as needed and recorded there too.

15. Contact

In short: write to us about anything in this document.

Email: [LEGAL-EMAIL — set LEGAL_EMAIL]

Post: [ENTITY-NAME — set LEGAL_ENTITY_NAME], [MAILING-ADDRESS — set BUSINESS_ADDRESS]

For anything else — a bug, a question, a refund — 360hextile@phong.com is faster.